Account Recovery

Discussion in 'RuneScape 3 General' started by OBH, Jun 10, 2011.

Account Recovery
  1. Unread #1 - Jun 10, 2011 at 11:54 AM
  2. OBH
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    Account Recovery

    My account has been hacked but when i try to recover the account it asks me for a recovery email? and i have not even set up one with the account... when i try to put in my email adress it says "The email address supplied is not a valid recovery email". It doesnt even give me any other options just that. Why is this happening? Picture BELOW

    [​IMG]

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  3. Unread #2 - Jun 10, 2011 at 11:56 AM
  4. geminipk
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    Account Recovery

    The account got hacked and has had an e-mail address added, nothing you can do bro x
     
  5. Unread #3 - Jun 10, 2011 at 11:57 AM
  6. ll champion
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    Lumpy Space Princess

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    Account Recovery

    Use up all the attempts, and then it should pull you through to the recovery page.
     
  7. Unread #4 - Jun 10, 2011 at 11:58 AM
  8. Dimethyl
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    Account Recovery

    Just type a random email and after two times, it takes you to the recovery page.
     
  9. Unread #5 - Jun 10, 2011 at 11:59 AM
  10. OBH
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    Account Recovery

    i did and it just says i have to attempted to much and have to try again in about an hour
     
  11. Unread #6 - Jun 10, 2011 at 11:59 AM
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    Account Recovery

    Is the account an email login?
     
  13. Unread #7 - Jun 10, 2011 at 12:01 PM
  14. OBH
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    Account Recovery

    no its an old account its by username. My account was stolen before too but i recovered it by using information. But now it doesnt even show me that screen it just shows me recovery email screen and no other options.
     
  15. Unread #8 - Jun 10, 2011 at 12:05 PM
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    Account Recovery

    Not sure how to handle this, last time i got hacked i could just skip the email and enter my appeal. Could you show me a picture of what's happening?
     
  17. Unread #9 - Jun 10, 2011 at 12:06 PM
  18. OBH
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    alright give me a min
     
  19. Unread #10 - Jun 10, 2011 at 12:10 PM
  20. OBH
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    Account Recovery

    Pic Uploaded
     
  21. Unread #11 - Jun 10, 2011 at 12:13 PM
  22. ll champion
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    Account Recovery

    Use up all your trys again? With your real email
     
  23. Unread #12 - Jun 10, 2011 at 12:14 PM
  24. OBH
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    Account Recovery

    this is what i get when i try that. "You have been temporarily blocked from using this service
    You have made too many requests to this system in too short a space of time. Please ensure you do not abuse our systems.

    We recommend you try the recovery process again in an hour."
     
  25. Unread #13 - Jun 10, 2011 at 12:29 PM
  26. OBH
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    ooo i got it skipped thx for the help
     
  27. Unread #14 - Jun 10, 2011 at 12:30 PM
  28. ll champion
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    Account Recovery

    No problem, happy to help :)
     
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