Account recovery

Discussion in 'Help & Requests' started by heaven above2, Jun 23, 2014.

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Account recovery
  1. Unread #1 - Jun 23, 2014 at 8:59 PM
  2. heaven above2
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    heaven above2 Member
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    Account recovery
    So recently I got a new phone and don't have the 2-factor enabled on it. Like a dumbass I reset my computer so I no longer have the back up code/phrase and was hoping that a staff member could help me get the account back.
     
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  3. Unread #2 - Jun 23, 2014 at 10:46 PM
  4. Tyler
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    Account recovery
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  5. Unread #3 - Jun 24, 2014 at 3:02 AM
  6. R
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    Account recovery
    You should've written down the removal code as you were instructed to; if you still have it then enter it when asked for your code.

    If you didn't write it down you'll have to email [email protected] with as many of the following as you can:
    • Profile link
    • Last IP
    • Any paypal donation ID's
    • An SVU phone number
     
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