TWC Dispute

I guess I'm confused as to why I have a TWC and would like further explanation.

Ghast said the reason was: On 12/16/15, at 3:47 PM, Ghast wrote:
> we've decided that your activity has been shady as of late, and a lot of problems have stemmed with you, like with the not disclosing of botting ordeal that puts your customers at risk

I guess I'm just a little confused as to the reasoning Ghast told me on Skype. He makes it out to be like I've been having an issue quite often with you guys, which I can't see as feasible.

I've dealt with several business transactions in the past month including one where one of the mods (Travis) had sent a wrong amount by adding an extra zero (let's say around 300~) and I promptly refunded him.

Only 2 issues that have arose with this topic were:

1) I had a customer purchase void services. I had opened this service a little later than my known combat botting thread (which I'll be canceling). I got a customer 3/4 of the items, his account got a 2 day ban, and I refunded him the remaining costs at no hesitation and no issues past that.

He didn't know it was botted since at the time I didn't have it in my thread. I completely spaced on putting it in my thread and in my head I just assumed that people would know it was botted since I also ran a combat botting service that clearly stated it was botted, so I didn't ever think to look and check my OP to double chec. (this service is being canceled as well) If he would've asked botted or hand done in the beginning (not blaming him for the error) I wouldn't have hesitated to tell him yes I bot, its in the thread (because I truly thought it was in there), which he would've then responded saying something along the lines of "Nothing in here" and I would've simply let him know it was botted and that I'll add it to my thread.

After the refund, I immediately put in my thread that it's botted.

2) Had a customer order 1-80 combat leveling and went ahead with that. We ran into the issue of refund price due to my tos and Ghast's conflicting views on them so I ended up refunding the customer the service cost and money he added on the account. Not really sure how this is an issue of my trust as I was just negotiating the refund, not like I scammed him and was holding out on the refund.

So to conclude, a TWC for the reason I was given seems a little over the top in this situation. The TWC is to let users know to use caution with someone due to reasons that make the staff think they are harmful/sketchy and that would warrant such a rank to make it nearly impossible to get any business. I don't see how I've done anything to garner this rank because I wasn't doing anything sketchy/harmful to other Sythe users and made amends with both issues spoken about above.

If another mod could weigh in on this or give a reason to why you support this TWC. I spoke with Alex (Shin) and he also said there wasn't even a note on the reason.

 

3 unnecessary incidents in a 2 month span, not counting logonet is a lot to me.

One with rekface, lack of contact for a weeks time, and not notifying him of the service being completed until a report was made against you.

Not disclosing that you bot your services should be a TWC in itself. You put your customers at risk by doing this and is poor trading routine. The victim was lucky enough not to have gotten permanently banned, but that doesn't excuse him not knowing of the service being botted. "Assuming" they would know is not a rational argument.

The way you handled your dispute prior to this is also sketchy. Thinking you're deserving of receiving 50% of the order no matter how much is completed simply because it was in your T.O.S is ridiculous and the idea itself is scamming.

You can receive a TWC for the following reasons:

Poor trading techniques
Putting your customers at risk
Shady behavior
Falsifying accolades

You've done 3 out of the 4 in the past 2 months.

This isn't really up for discussion here.

 

Alright man. Will get those vouches to get it removed. Take it easy.

 

No problem, just wanted to explain in detail.